Findability | ||
Search will not solve all you information access problems despite what some search vendors insist. The "big bucket" might be fine if you looking for a new TV and you don't mind getting 14 million hits from your search engine, but do you really want even 14 hits when searching for that key document within your organisation? Repeated research has shown the answer to information access problems is find, not search. Find includes search, but also crucially also includes browse, navigate, filter, and a number of other mechanisms. Organisations should consider what kind of find behaviours need to be supported. These behaviours will change depending on the task, the user, the content, the subject, and the technology being used. One bucket does not fit all. Metataxis has spent many years helping organisations develop the strategies and information structures that underpin find activity. Our aim: finding the needle. |
